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Load Type and Shipment (15)

What type of goods can be transported?

Any type of household goods can be shipped, such as: furniture, clothing, appliances (washing machine, dryer, small appliances) etc.

Personal vehicles may also be shipped, but it is necessary to be informed about the restrictions of the destination country. Please get in touch with your consulate or embassy; these entities may be in contact with a customs broker or agent that can help you with this information.

The following goods are forbidden to be shipped: drinks, neither alcoholic beverages, animals, plants, firearms nor any type of weapon, undeclared goods, prohibited substances.

The exporter must be aware that the container may reach temperatures of up to 50 degrees Celsius or 125 degrees Fahrenheit. For this reason we strongly recommend not to ship goods sensitive to high temperatures.

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How long will the shipment take to arrive at destination?

Shipping time will depend entirely on the route taken by the ocean carrier and can vary between 10 and 40 days.

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How is a full container loaded?

iContainers offers 2 ways to load a container. Depending on whether the client has the proper tools and expertise to personally load his good from the chosen address (permits and/ or neighbors authorizations). If not we can offer to hire the services of a warehouse near the port of origin. We recommend that our clients load and secure the cargo into their container themselves if there is no vehicle involved.

  • 1. If the client is to personally prepare the loading at his home address, the following needs to be taken into consideration:
    • a. There are 2 hours for loading included with the collection. Any extra time needed for the load will be charged accordingly. We do not include boxes nor packaging or loading personnel.
    • b. The container will arrive on a truck with a height off the ground between 47in and 60in.
    • c. Inside the container there are anchorage spots to secure cargo. Remember the tools for this anchorage are not included inside the container.
    • d. If you are considering loading the car inside the container, remember to have a platform or other system to bring the vehicle to the containers height and also have the ratchet lashings to secure the car and cargo to the container.
  • 2. We advise clients to utilize our warehouse service whenever the client has logistical issues including limited space, lack of proper tools, inability to acquire permits, etc. When using the warehouse, our client must bring their goods and/or vehicle to the address we will indicate during the process. The warehouse personnel will do the filling and securing of goods inside the container.

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Can a FCL be contracted to be shared with other people?

Full Containers are generally only hired by one family unit. iContainers does not recommend sharing a container with other families because each individual will have to pay the origin and destination increasing the overall cost of the container. Sharing a container also greatly increases the likelihood of problems upon arrival at the port of destination.

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Do ships travel directly or they have stop-off ports on their routes?

Some routes do have stop-off ports and some do not. It will be indicated in your search result as either “direct” if there are no stop-offs or the stop-off ports will be listed.
In the cases of non-coastal ports like Asunción (Paraguay), the routes will have a stop-off seaside port (eg: Montevideo or Buenos Aires). In this case, your customs broker must be informed of the customs requirements at the stop-off port.

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How far in advance must the shipment be organized?

Departure shipping dates must be chosen approximately 10 days prior the clients departure date out of the country. We strongly recommend not leaving the country before the cargo has gone through export customs in case any extra requirements are needed.
Ideally, the reservation should be made through our website between 15 and 20 days prior to the shipping date, even though in urgent circumstances is possible to speed things up. The bulks should be at the port in a FCL or LCL at least 1 week prior to the ships departures date.

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In what cases must a Full Container be used?

The FCL is used in cases where the volume of the commodities to be shipped is enough to fill more than half of the container (depending upon the destination), or when shipping a vehicle. With this service, the space inside the container (20ft and 40ft) can be used as the shippers needs. Vehicle may only be shipped using an FCL service.
If your shipments consist of bulk items, we will recommend using an FCL service if the total volume is more than 420 cubic feet.

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Can I load a container inside the port area?

No, port areas are usually restricted to authorized trucks and personal, the loading and filling of the containers must be down outside of these zones.

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Can I bring my goods to a warehouse for them to be loaded in the container?

Yes, however, if you are not transporting a vehicle it is recommended that you load the goods at home as this is often cheaper.

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Is it cheaper to load the container at my address or at the warehouse?

iContainers will show you the two options during the booking process so the difference in prices can be seen. The difference in cost will largely depend on the distance from the port to your address.

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How many hours are included for loading the container?

You have 2 hours to load the container; you will be charged for each additional hour. If you know in advance that you will need more than three hours for loading your cargo please let us know in advance.

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How can I load a full container?

We inform our clients that containers have anchorages on the floor, ceiling and walls (varies between containers) inside the container. Clients must have the anchoring materials and use the points inside to secure their goods. You can see the video shown:
Video #1 (don’t forget the container is always on the truck and thus never level with the ground)

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How to load a car inside a container?

Even though we strongly recommend using the warehouse service and allowing professionals to load the car in the container, you can do it yourself. However in these cases, responsibility for the condition of the car is placed on the shipper.
Containers will arrive on the truck without being placed on the ground. The base of the container will be around four feet in the air, requiring the loader to have a crane in order to place the car in the container. After loading the car into the container, you must remove all gas from the car and disconnect the battery. The shipper should also fasten the car into the container with its own lashes to prevent the car moving inside the container while it is in transit.

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When should Less than a Container Load be used?

The Less than a Container Load (LCL) shipment is recommended whenever the total volume of the cargo to be shipped is less than 350cbft/10cbm. With this service, the booking and reservation is for the volume and weight of the merchandise only, this will then be loaded into a container shared with other individuals and businesses.

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How is the loading of an LCL shipment done?

The Less than a Container Load (LCL) shipment is recommended whenever the total volume of the shipment is 350cbft/10cbm. With this service, the booking and reservation is for the volume and weight inside a container shared with other individuals and business. The LCL shipment can be booked with your pickup zip code (requirements on the packaging may apply), or by dropping of the commodities directly to the warehouse address.
To make an LCL shipment, commodities must be on palletized (export approved) and properly wrapped. We will provide more information about pickups and pallets soon.

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Payment Methods (4)

Payment methods

Payments must be made by transfer or deposit into the iContainers account 72 hours prior to pick up time for LCLs and 1 week prior to the pickup date for FCLs.

Credit / Debit card payments may be made through our website on all shipments less than $800. As a rule, banks block Internet payments above this.

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What is included within the price quoted by iContainers?

The iContainers price includes all the services needed until the cargo reaches the destination port. These services are:

  • Trucking from zip code if pick-up service was selected, to the port of departure
  • Customs declaration for export
  • Local port expenses at origin
  • Ocean freight to destination port
  • Cargo insurance (optional)

The price does not include the arrival expenses at the destination port or warehouse. These expenses may include handling, port handling, port taxes, customs, warehouse expenses and deconsolidation. iContainers does not include any trucking from the arrival port or warehouse to the final destination.

Our price excludes possible taxes or duties that the import may incur at the destination port. Most countries exclude household goods from having to pay taxes or duties when the client fulfills the local customs requirements.

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What payment methods are there?

Payments must be made by transfer or deposit into the iContainers account 72 hours prior to pick up time for LCLs and 1 week prior to the pickup date for FCLs.
Credit / Debit card payments may be made through our website on all shipments less than $800. As a rule, banks block Internet payments above this.

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When do I have to pay the shipment?

After the booking is made online, you will have to pay for the shipment before your goods will be collected. The payment should be made one week prior to the pickup date to allow for adequate logistical timing.

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Pickup - Delivery (12)

Is packaging and loading services into transportation included

No, Icontainers will only offer ground transportation related to the maritime shipment.

When the pick up is coordinated (FCL and LCL), the truck driver will be waiting for the items to be loaded into the truck by the client. He is not obliged to help during the loading. We will be working to offer a better service during this process.

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Do ships travel directly or they have stop-off ports on their routes?

Some routes do have stop-off ports and some do not. It will be indicated in your search result as either “direct” if there are no stop-offs or the stop-off ports will be listed.
In the cases of non-coastal ports like Asunción (Paraguay), the routes will have a stop-off seaside port (eg: Montevideo or Buenos Aires). In this case, your customs broker must be informed of the customs requirements at the stop-off port.

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Is packaging and loading services into transportation included?

No, iContainers will only offer ground transportation related to the maritime shipment.

When the pickup is coordinated (FCL and LCL), the truck driver will be waiting for the items to be loaded into the truck by the client. He is not obliged to help during the loading. We will be working to offer a better service during this process.

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How far in advance must the shipment be organized?

Departure shipping dates must be chosen approximately 10 days prior the clients departure date out of the country. We strongly recommend not leaving the country before the cargo has gone through export customs in case any extra requirements are needed.
Ideally, the reservation should be made through our website between 15 and 20 days prior to the shipping date, even though in urgent circumstances is possible to speed things up. The bulks should be at the port in a FCL or LCL at least 1 week prior to the ships departures date.

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How much are the arrival expenses?

These expenses at destination may vary according to the type of commodities and the destination’s port tariff. iContainers does not have the specific arrival expenses for your destination port and thus strongly suggest asking a local customs broker at the destination port.
ICONTAINERS DOES NOT MANAGE ANY OF THESE FORMALITIES AT DESTINATION.

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Is the pickup of the commodities included?

iContainers offers pick up as an optional service. We strongly recommend hiring the pickup service of your goods whenever no vehicles are included (except motorcycles and scooters) and the port of origin is not nearby. Whenever there is a vehicle involved in the shipping besides the commodities, we will suggest the usage of a professional warehouse nearby the port of origin to fill in the container.
When a container arrives to the loading address, no loading assistance is included.

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Can I bring my goods to a warehouse for them to be loaded in the container?

Yes, however, if you are not transporting a vehicle it is recommended that you load the goods at home as this is often cheaper.

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What can I do if my address is not accessible?

If your address is unreachable with the container and truck, you must look for another loading point nearby or use the warehouse service.

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When I choose pickup at a zipcode, does it include the loading into the container?

The pickup service is the ground transportation of the container from the port to your address only. The container will be at your address on a truck for a limited number of hours to be loaded by you.

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Do I need a special permit to place the container in my address?

Please contact your local authorities to see if a special permit will be needed to park the container at your address. This processed should be done before the pickup date and time. Permits may vary depending upon location.

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If I choose the pickup, will I be helped with the loading?

No, if pickup is chosen for your booking, you will be required to organize the loading of the container yourself.

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What must I do to assemble my own pallets?

Pallets must be acquired under the condition for an export. Wooden pallets must be fumigated, and have standard measurements for export. Plastic pallets are also accepted. Don’t forget to wrap your goods with plastic wrap.

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Rates and Prices (10)

What is included in our prices?

The price includes all the services needed to reach the port of destination.

It is necessary for our clients, to look for a customs broker at their final destination, inquire about the costs upon arrival at the destination port, customs requirements and if any taxes may apply to you cargo.

IMPORTANT! iContainers does not manage any of these formalities at destination.

Differences between Full Container Load and Less Container Load

We offer two types of services: FCL and LCL.

The FCL service is used when transporting bulky cargo or large volumes occupying more than 15cbm or if transporting any vehicle. With this service, the space inside a 20ft or a 40ft container is completely used by the exporter.

The LCL service is used when sending smaller volumes (approximately less than 350cbft/10cbm). With this service, you can book and pay for a specific volume inside a container shared with other people or companies.

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Is packaging and loading services into transportation included

No, Icontainers will only offer ground transportation related to the maritime shipment.

When the pick up is coordinated (FCL and LCL), the truck driver will be waiting for the items to be loaded into the truck by the client. He is not obliged to help during the loading. We will be working to offer a better service during this process.

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Can a FCL be contracted to be shared with other people?

Full Containers are generally only hired by one family unit. iContainers does not recommend sharing a container with other families because each individual will have to pay the origin and destination increasing the overall cost of the container. Sharing a container also greatly increases the likelihood of problems upon arrival at the port of destination.

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How far in advance must the shipment be organized?

Departure shipping dates must be chosen approximately 10 days prior to the client’s departure date out of the country. We strongly recommend not leaving the country before your cargo has cleared export customs in case any additional requirements are needed.

Ideally, the reservation should be made through our website 15 to 20 days prior to the shipping date, although under urgent circumstances it is possible to expedite this process. The goods should be at the port in an FCL or LCL at least 1 week prior to the ships departure date.

Mark as helpful. 0

What is included within the price quoted by iContainers?

The iContainers price includes all the services needed until the cargo reaches the destination port. These services are:

  • Trucking from zip code if pick-up service was selected, to the port of departure
  • Customs declaration for export
  • Local port expenses at origin
  • Ocean freight to destination port
  • Cargo insurance (optional)

The price does not include the arrival expenses at the destination port or warehouse. These expenses may include handling, port handling, port taxes, customs, warehouse expenses and deconsolidation. iContainers does not include any trucking from the arrival port or warehouse to the final destination.

Our price excludes possible taxes or duties that the import may incur at the destination port. Most countries exclude household goods from having to pay taxes or duties when the client fulfills the local customs requirements.

Mark as helpful. 0

Is packaging and loading services into transportation included?

No, iContainers will only offer ground transportation related to the maritime shipment.

When the pickup is coordinated (FCL and LCL), the truck driver will be waiting for the items to be loaded into the truck by the client. He is not obliged to help during the loading. We will be working to offer a better service during this process.

Mark as helpful. 0

How much are the arrival expenses?

These expenses at destination may vary according to the type of commodities and the destination’s port tariff. iContainers does not have the specific arrival expenses for your destination port and thus strongly suggest asking a local customs broker at the destination port.
ICONTAINERS DOES NOT MANAGE ANY OF THESE FORMALITIES AT DESTINATION.

Mark as helpful. 0

Is the pickup of the commodities included?

iContainers offers pick up as an optional service. We strongly recommend hiring the pickup service of your goods whenever no vehicles are included (except motorcycles and scooters) and the port of origin is not nearby. Whenever there is a vehicle involved in the shipping besides the commodities, we will suggest the usage of a professional warehouse nearby the port of origin to fill in the container.
When a container arrives to the loading address, no loading assistance is included.

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Is it cheaper to load the container at my address or at the warehouse?

iContainers will show you the two options during the booking process so the difference in prices can be seen. The difference in cost will largely depend on the distance from the port to your address.

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Do I have to pay taxes at the destination country?

Every country has its own rules to comply with upon arrival. It’s the shipper’s responsibility to contact a customs broker or agent to be informed of the requirements and arrival expenses to be assumed.

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Services (11)

What is included in our prices?

The price includes all the services needed to reach the port of destination.

It is necessary for our clients, to look for a customs broker at their final destination, inquire about the costs upon arrival at the destination port, customs requirements and if any taxes may apply to you cargo.

IMPORTANT! iContainers does not manage any of these formalities at destination.

Differences between Full Container Load and Less Container Load

We offer two types of services: FCL and LCL.

The FCL service is used when transporting bulky cargo or large volumes occupying more than 15cbm or if transporting any vehicle. With this service, the space inside a 20ft or a 40ft container is completely used by the exporter.

The LCL service is used when sending smaller volumes (approximately less than 350cbft/10cbm). With this service, you can book and pay for a specific volume inside a container shared with other people or companies.

Mark as helpful. 0

Is packaging and loading services into transportation included

No, Icontainers will only offer ground transportation related to the maritime shipment.

When the pick up is coordinated (FCL and LCL), the truck driver will be waiting for the items to be loaded into the truck by the client. He is not obliged to help during the loading. We will be working to offer a better service during this process.

Mark as helpful. 0

Can a FCL be contracted to be shared with other people?

Full Containers are generally only hired by one family unit. iContainers does not recommend sharing a container with other families because each individual will have to pay the origin and destination increasing the overall cost of the container. Sharing a container also greatly increases the likelihood of problems upon arrival at the port of destination.

Mark as helpful. 0

How far in advance must the shipment be organized?

Departure shipping dates must be chosen approximately 10 days prior to the client’s departure date out of the country. We strongly recommend not leaving the country before your cargo has cleared export customs in case any additional requirements are needed.

Ideally, the reservation should be made through our website 15 to 20 days prior to the shipping date, although under urgent circumstances it is possible to expedite this process. The goods should be at the port in an FCL or LCL at least 1 week prior to the ships departure date.

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My final destination is not on the list, what other options do I have?

iContainers offers maritime routes to major ports and warehouses all around the world. Using our search engine, you can type your destination country and a list of possible destinations will appear. You must choose the port or warehouse closest to your final destination to obtain a quote.

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What is included within the price quoted by iContainers?

The iContainers price includes all the services needed until the cargo reaches the destination port. These services are:

  • Trucking from zip code if pick-up service was selected, to the port of departure
  • Customs declaration for export
  • Local port expenses at origin
  • Ocean freight to destination port
  • Cargo insurance (optional)

The price does not include the arrival expenses at the destination port or warehouse. These expenses may include handling, port handling, port taxes, customs, warehouse expenses and deconsolidation. iContainers does not include any trucking from the arrival port or warehouse to the final destination.

Our price excludes possible taxes or duties that the import may incur at the destination port. Most countries exclude household goods from having to pay taxes or duties when the client fulfills the local customs requirements.

Mark as helpful. 0

Is packaging and loading services into transportation included?

No, iContainers will only offer ground transportation related to the maritime shipment.

When the pickup is coordinated (FCL and LCL), the truck driver will be waiting for the items to be loaded into the truck by the client. He is not obliged to help during the loading. We will be working to offer a better service during this process.

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How should the booking be done?

The reservation must be processed online through iContainers website. Once you have a booking number, an expert from the company will get in touch with all the details previously filled out and will coordinate all the logistics necessary for your booking.
If you have any questions during the booking process, please feel free to call us on (305)-371-99-43 and we will do our best to help.

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How far in advance must the shipment be organized?

Departure shipping dates must be chosen approximately 10 days prior the clients departure date out of the country. We strongly recommend not leaving the country before the cargo has gone through export customs in case any extra requirements are needed.
Ideally, the reservation should be made through our website between 15 and 20 days prior to the shipping date, even though in urgent circumstances is possible to speed things up. The bulks should be at the port in a FCL or LCL at least 1 week prior to the ships departures date.

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Where can customs brokers or agents be found?

Every port has many freight forwarders and agencies with good connections to customs brokers. We recommend contacting more than one broker or agent to compare the information and quotes provided.
In the cases of non-coastal ports like Asunción (Paraguay), the routes will have a stop-off seaside port (e.g.: Montevideo or Buenos Aires). In this case, your customs broker must be informed of the customs requirements at this port. The stop-off ports are shown in our website during the booking process.
We always recommend you search for the customs broker and requirements on Google.

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Is the pickup of the commodities included?

iContainers offers pick up as an optional service. We strongly recommend hiring the pickup service of your goods whenever no vehicles are included (except motorcycles and scooters) and the port of origin is not nearby. Whenever there is a vehicle involved in the shipping besides the commodities, we will suggest the usage of a professional warehouse nearby the port of origin to fill in the container.
When a container arrives to the loading address, no loading assistance is included.

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Taxes, Customs, Documentation Needed (6)

What formalities must be done at the destination port?

Arrival expenses at the port of destination (THC, handling, port taxes etc.) or warehouse expenses (warehousing expenses, handling etc.) must be paid to move the cargo and obtain your commodities.
Customs formalities such as taxes and duties must be completed, regardless of if your goods apply for destination customs.
You must also coordinate the delivery of your good to their final address wither by personally picking them up at the warehouse or by trucking your goods to their final destination. To assist with these logistical issues you may contact a customs broker or agent who may assist you.

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Where can customs brokers or agents be found?

Every port has many freight forwarders and agencies with good connections to customs brokers. We recommend contacting more than one broker or agent to compare the information and quotes provided.
In the cases of non-coastal ports like Asunción (Paraguay), the routes will have a stop-off seaside port (e.g.: Montevideo or Buenos Aires). In this case, your customs broker must be informed of the customs requirements at this port. The stop-off ports are shown in our website during the booking process.
We always recommend you search for the customs broker and requirements on Google.

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Do I have to pay taxes for an export?

Exports involving household goods or general commodities are exempt from paying TAXES.

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Can Customs stop my shipment?

Coming soon all the Customs explanation.

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