Click on the orange ‘signup’ button on the top right hand corner of our homepage.
When prompted to indicate a profile you most identify with, choose International moving and select Individual for user type. Fill in your full name, email, password, and telephone number and click on Register.
It’s very important to select International moving for us to provide you with the best results as not all shipping lines offer international moving services and the prices of sending a commercial good shipment and household good shipment differ due to the different procedures required.
Important: You need to register yourself as an Individual regardless of whether you’re a company as the type of merchandise being transported is considered personal.
In the Origin of shipment field, enter the zip code and select Ship from town. If you select Ship from port, you will only be shown the ocean freight price, which exclude services such as customs clearance, port handling, and trucking. We generally recommend our clients to select the Ship from town option, which means your shipment will be picked up from your listed address, instead of the Ship from port option as individuals are not allowed into the port area.
In the Destination of shipment field, you may choose the port of the city you’re moving to or enter a postal code for countries to which we offer door-to-door international moving services.
Depending on the volume of your household goods shipment, you may choose between:
If you’re unsure of which option to choose, you may consult our post on Moving overseas: FCL or LCL.
Important*: LCL shipments need to be palletized and your overall shipment volume must include the pallets used. The shipment will be measured upon arrival at the warehouse and charges may be adjusted according to the palletized volume.
On the following page, you’ll see all the options available to you which include the different prices and shipping companies. By default, these are sorted by price but you may sort them by the shortest route.
Once you have decided on your price and route, click on the orange Add optional services button. Please note that some of the additional services are mandatory for international moves.
These are the mandatory services you need to select:
Insurance is not mandatory but it is highly recommended to give your personal goods the maximum protection possible.
As you select the additional services, you’ll see the price breakdown column on the right updating as you go along.
Bear in mind that the departure date is always approximate and may change at anytime and sometimes with no prior notification.
Once you have selected your departure date, you may choose your pick up date. This should ideally be around one week (6 to 8 days) prior to the departure date in order to allow for enough time to handle customs clearance and meet the loading deadlines set by shipping companies.
Select the payment method. You may choose between bank transfer and credit card payment via PayPal (you won’t be required to set up an account).
After this step, you will have successfully finalized the reservation of your international move with iContainers. A sales representative will be in touch with you to confirm your booking and coordinate the pick up. Make sure to check that your pick up location is accessible and for any loading permits required.
Once you’ve made the booking, you may begin filling in the shipping instructions (origin and destination addresses, names, etc). You may do this under My bookings in your personal account.
For more great tips and advice for your overseas move, do check out and like our Facebook page.
"Customs duties play an important role in your international shipment. How they're determined and calculated varies from country to country"
Klaus Lydsal, vice president of operations at iContainers